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CUSTOMER Reviews
Excellent product and outstanding customer service
I ordered this blocking board, actually ordered the larger one, which includes the metal pins and stand. I was both happy and sad on the day I received it. You see, when it was packaged, the box and contents was not sealed shut with adhesive tape! So, the stand and 17 of the metal pins were missing. Upon inspection I noted that the blocking board was sturdy, nice and heavy and well made. The wood was polished and beautifully made, the metal pins were of excellent quality as well; the pins were smooth and weighted. I was totally pleased with the product. Now, being it was the weekend, I didn’t have any expectation of reaching anyone, when I opted to contact the vendor instead of returning the board. I went onto the Amazon page for doing returns, etc and saw a tab where I could contact the vendor. I submitted an email to explain the parts I was missing and asked help to resolve the problem. Sunday morning I was surprised that a lady by the name of Geraldine contacted me, requested the order number and within an hour informed me they would be sending me another set. Today I was informed the item is in transit. This company has outstanding customer service and the product is extremely well made and will be used for years. I totally recommend this product and the company Olikraft. This type of a quality product AND customer service is rare nowadays. Great job, Olikraft! Thank you!!
Works like a dream, highly recommend
I've been using the knit picks winder for the last few years and it has been nothing but problems right out of the box. Constantly having to rewind balls because the tension drops or the angle shifts. It finally broke on me not too long ago and was irreparable, happily forcing me to buy a new one. The ball winder in this set is smooth as butter and very obviously more sturdy than the knit picks winder. I am so beyond happy to have finally got a new one.
I didn't really need a skein holder. I have one of those wooden one, I think I paid $100 for it. It's pretty sturdy, however one of the spoke thingies did break but I repaired it and it's still usable. That being said, the skein holder in this set is definitely an upgrade. It's better quality and has more features to it. The adjusting handle for skein width is very useful as it's a quick clip and release design. There is a very nifty handle at the top that allows for quick manual skein winding if you need it (very useful if you do not have a niddy noddy). And I like that it comes with a case to store it in. The clamp that secures this skein holder to the table or counter is a bit tricky at first. When mine arrived it seemed almost unadjustable because the screw tension was so tight and so the parts were kind of stuck together, but I tried a little harder to loosen the screw part and from there it was very easy to use. It will take some getting used to.
Overall I definitely recommend this set. You are getting great quality equipment for an absolute deal. Whether you are a beginner enthusiast or experienced professional this set is essential for fiber artists working with yarn.
I was going to go with the more expensive wooden set that I've seen here on amazon, but am glad to have gone with this one instead. Great quality and stores much easier allowing more room for my yarn stash.
Happy winding people, may your yarn never tangle!
Why did I wait to buy one of these??
I have been winding my own cakes by hand for years. I didn't get one of these because I thought they were too expensive. Now that I'm older and my arthritis is kicking in, I definitely needed to splurge and I got this one. Boy, am I glad I did!! So much time wasted winding that yarn by hand, I could stab myself with a crochet needle. Ladies (and gents if you prefer), GET ONE OF THESE IF YOU DON'T HAVE ONE! Easy to assemble and use, you'll be making your cakes quickly and with ease. Good quality and the noise is minimal (c'mon, you know these things aren't silent :). It attaches right to the end of the table and stays put. Highly recommend!!!